We will endeavour to process all online shopping within 1-2 business days of placing your order.
Yes - Beachgold offers all first time customers a 15% code to be used at checkout. Subscribe to our mailingl list to receive this one time code.
We ship all orders with DHL Express. All orders require signature upon delivery.
Shipping charges for orders below A$150 are as follows:
Australia: $12 New Zealand: $15 Singapore: $15 Hong Kong: $15
Beachgold offers free shipping for all orders over A$150. This is automatically deducted at checkout.
Once orders are processed they are shipped out on DHL Express. Shipping times are as follows:
For Australia: 2-4 business days. For Singapore & Hong Kong: 2-4 business days For New Zealand: 3-5 business days.
Tracking and delivery details will be provided in your confirmation email.
If you would like a rush service please input your request in the order notes at checkout and we will confirm whether your request can be met.
All time-frames given for shipping are a guideline, we are not responsible for this shipping guide and cannot offer an explicit guarantee that the package will arrive in the time allocated.
Returns & Exchanges
Beachgold offers returns if there is a change of mind or if the garment is faulty beyond repair.
Our return policy is valid for 14 days from the day your item arrives. If 14 days have passed since your purchase, unfortunately, we can no longer offer you a refund or credit note.
Exchanges are allowed however the cost of shipping to return the item is to be paid by the customer. This must take place within 14 days of the items arrival at the stated delivery address.
All permanently reduced items are not eligible for return. These include any items marked as "On Sale" and part of our Archive collection.
Feel free to submit your return request on this link here: beachgoldbaliaud.returnscenter.com
Once your request is submitted we will offer our approval within 1 business day of submission with our returns address.
All payments processed by Beachgold are 100% secure and all sensitive information exchanged in order to process your payment with Beachgold encrypted by SSL.
We offer the following payment options:
Credit Cards We accept Visa, MasterCard and American Express.
Paypal PayPal express feature is available to speed through the checkout.
AfterPay (only for Australian customers) Orders purchased with Afterpay and returned are only entitled to an exchange or store credit. No refunds can be processed for Afterpay orders.
Store-Credit and Gift Certificates You can also use store-credit or a gift certificate. Each gift certificate and store-credit carries an individual code you can easily enter when completing the checkout. They both expire after 12 months and may be combined with promotions.
Yes - Afterpay is offered for all Australian customers. This option is available at checkout.